Refund & Return Policy

We want you to be happy with your purchase. If you’re not satisfied, you may request a return within 7 days of receiving your order.

Return Eligibility
To qualify for a return:
• The item must be unused, unopened, and in its original packaging.
• Proof of purchase or your order number is required.

Non-Returnable Items
Returns are not accepted for:
• Perishable products
• Pet food, treats, and medicines
• Personal care or hygiene products
• Customized or made-to-order items
• Gift cards
• Clearance or sale items

Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with your order details and photos. We will arrange a replacement or refund after verification.

Refunds
Approved refunds will be processed to the original payment method within 5–10 business days after the returned item is received and inspected.

Return Shipping
If the return is due to a change of mind, return shipping costs are the customer’s responsibility. If the item is damaged, defective, or incorrect, we will cover the return shipping.

Contact Us
If you have any questions about returns or refunds, please contact our customer support team with your order details.